Biohazard Contamination Cleaning, Repair & Restoration

Biohazard Cleanup, Disinfecting & Restoration With A Single Call

1. Call Restoration Rosie at 828-355-7111
   We are available 24/7 to answer your emergency call and address your concerns. We understand the sensitive nature of the incident and will work discreetly to walk you through this unfamiliar territory.
2. We will begin emergency services immediately
   Sometimes these situations are covered by an insurance policy, and sometimes they are not. We can help you decide if this is something you should seek counsel from your insurance agent, and if we believe (in our experience) this would be covered by insurance. We will prepare an estimate of needed services for presentation to you and possibly your insurance carrier if this is a covered loss.
3. Working With Your Insurance Adjustor
   We do our best to provide an accurate estimate for biohazard remediation services prior to starting the project, but biohazard substances can be hidden, and we may need to adjust the final invoice for actual services performed. This will be discussed, and you will be notified prior to the additional work being performed. Each phase of the process is invoiced separately (remediation and repairs). So you will receive a Biohazard Remediation invoice separate from your repair invoice.
4. We Get The Job Done Right
   Restoration Rosie is a fully licensed, bonded, and insured General Contractor. We can make all necessary structural repairs after your Biohazard remediation. If your repairs are extensive enough to require permitting, we will work with your local jurisdiction to pull permits and make sure that all inspections are scheduled accordingly. You can have peace of mind knowing that your repairs were performed in accordance with all local building codes and construction requirements. It is difficult to estimate the repairs that will be required until the remediation is complete. This is because we do not always know prior to remediation, how much material will need to be removed in order to properly remove all contaminated materials. We can give you a “ballpark” estimate for repairs, but we will need to revise the repair estimate after remediation services are completed.
5. Working With Your Mortgage Lender
   Many times, your mortgage company will be included on the settlement checks from the insurance company. This can be an arduous process to work with their claims department in order to get their signature or to request draws. Our professionals are experienced in dealing with mortgage companies and compiling all the required paperwork to make this process as streamlined as possible

Restoration Rosie is ready to assist you and help return life to normal after a tragic event, crime, or biohazard contamination necessitating a cleanup in your home or business. Contact us today.

What Can You Do When Disaster Strikes?

We know you want to feel like you are doing something to facilitate the process. We have compiled the following list of things that you can do, in order to be an active participant in your restoration project.

• Notify your insurance company. Document all phone numbers, email addresses, and claim numbers for ease of facilitation.
• Notify your friends and family. Support during this time will be great for you!
• Find a place to stay: if your home is uninhabitable, work directly with the insurance company or adjuster to find alternative living arrangements. Many times, your insurance will cover the cost of shelter for a specified period after the loss. They may also cover emergency food and clothing supplies necessary to continue your normal day-to-day schedule.
• Photo document the entire process. A photo is like a thousand words, and many times photos are essential in documenting this process, loss of personal property, and even structural elements of your home prior to the loss.